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CRM · Dispatch · Invoicing

ServiceTitan

Larger residential or mixed operations with formal processes

Facts

Category
CRM · Dispatch · Invoicing
Trades we cover it for
HVAC · Plumbing · Roofing
Owner
Public company, Nasdaq: TTAN
Headquarters
Glendale, California
Founded
2007
Pricing model
No public price — quote required

Company details checked 2026-08-06 · Source

Best fit

Poor fit

What our reviews found

Taken from the comparison table in each review, so these say exactly what the article says. Nothing here is vendor-supplied copy.

What the vendor says it does
Books and reschedules using real-time platform data — customer records, addresses, job types, availability — with capacity rules covering shifts, skills and zones
Category
Field service management
Best for
Larger residential or commercial operations with formal office processes
Main limitation
No public subscription price; new mobile app transition continues through 2026
Published starting price checked 1 August 2026
Quote required
Best for
Larger residential or mixed operations
Equipment and recurring-work fit
Detailed equipment records, residential memberships, and commercial service agreements
Published pricing
Quote only; priced per technician
Best for
Large mixed residential/commercial operations
Commercial strengths
Agreements, installed equipment, projects, client-specific pricing, inventory, finance
Published pricing checked 3 August 2026
Quote only; per-technician pricing
Main limitation
Complex rollout and no public dollar price
Best for
Larger residential and mixed operations
Dispatch strengths
Skills scheduling, capacity planning, drag-and-drop board, GPS, customer notifications, commercial scheduling
Published pricing basis
Quote only; priced per technician
Important limitation
No public dollar price; implementation and package scope require a written proposal
Best for
Larger residential or mixed operations
Billing strengths
Pricebook, field invoices, transaction controls, AR visibility, accounting exports
Published pricing checked 3 August 2026
Quote only; priced per technician
Main limitation
No public dollar price and a heavier implementation
What it does
Atlas takes plain-language commands, typed or spoken, to run reports, find jobs, dispatch technicians and trigger workflows
Stage
Available in-platform
The bet
Dispatch Pro optimises the board using predicted job value and technician performance; Atlas takes plain-language commands and acts
Best for
Established shops with a dedicated dispatcher
Strengths for plumbing
Gold-standard flat-rate price book, deep legacy integrations, capacity planning, the record buyers expect at sale
Published pricing basis
Quote only; priced per technician
Important limitation
Most expensive here by a wide margin, plus implementation; interface is dated and AI is thin
Best for
Roofing as one trade inside a larger company
Strength that matters in roofing
Call booking, dispatch, inventory, accounting and multi-location control at scale
Published pricing basis
Quote only; per-technician across Starter, Essentials and The Works
Important limitation
Not a roofing specialist; the roofing-native tooling above is deeper
What it actually is
A full operating system that happens to publish every roofing integration
Published pricing
Quote only, per technician
The step it loses
Roofing-native depth, and any published number

Also discussed in

Company details above are researched and dated; every other claim restates a review and links to it. We do not publish funding stage, security certifications or integration claims for ServiceTitan — we have not verified them, and an unchecked fact is worth no more than no fact. Spotted something out of date? Tell us.

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