CRM · Dispatch
ServiceTrade
Commercial service, inspections and customer reporting
Facts
- Category
- CRM · Dispatch
- Trades we cover it for
- HVAC
- Owner
- Independent, privately held
- Headquarters
- Durham, North Carolina
- Founded
- 2012
- Pricing model
- No public price — quote required
Company details checked 2026-08-06 · Source
Best fit
- Commercial HVAC service and planned maintenance9 Best HVAC CRM Software Platforms in 2026
- Commercial service, inspections, and customer reporting7 Best Commercial HVAC Software Platforms in 2026
- Commercial planned and reactive service8 Best HVAC Dispatch Software Platforms in 2026
Poor fit
- Commercial-first and more system than a residential shop needs7 Best Commercial HVAC Software Platforms in 2026
- Commercial-first platform; more system than a simple residential shop needs8 Best HVAC Dispatch Software Platforms in 2026
What our reviews found
Taken from the comparison table in each review, so these say exactly what the article says. Nothing here is vendor-supplied copy.
9 Best HVAC CRM Software Platforms in 2026
30 Jul, 2026- Best for
- Commercial HVAC service and planned maintenance
- Equipment and recurring-work fit
- Equipment inventory, agreements, recurring schedules, deficiencies, and repair quotes
- Published pricing
- Quote only; price based mainly on technician count
- Best for
- Commercial service, inspections, and customer reporting
- Commercial strengths
- Sites, equipment history, deficiencies, inspections, quotes, dispatch, customer experience
- Published pricing checked 3 August 2026
- Quote only; driven mainly by technicians and suite
- Main limitation
- Commercial-first and more system than a residential shop needs
8 Best HVAC Dispatch Software Platforms in 2026
31 Jul, 2026- Best for
- Commercial planned and reactive service
- Dispatch strengths
- Backlog and work-order queue, draft schedules, real-time technician progress, site service context
- Published pricing basis
- Quote only; office users free and pricing tied mainly to technicians
- Important limitation
- Commercial-first platform; more system than a simple residential shop needs
Company details above are researched and dated; every other claim restates a review and links to it. We do not publish funding stage, security certifications or integration claims for ServiceTrade — we have not verified them, and an unchecked fact is worth no more than no fact. Spotted something out of date? Tell us.